Privacy policy

Last updated 2019-08-18

1. An overview of data protection

General

This is an overview of how we treat your personal information at Znappu. Personal information is any data with which you could be personally identified. Details regarding data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

All data collected through Znappu is processed by the website operator.

How do we collect your data?

Some data are given to us very straightforward, such as when you fill in any information and send it to us through a contact form.

Other data is collected automatically by our systems when you use our services This type of data is mainly technical and concern things like browsers and operation systems used, time of access and IP number. We will get this information as soon as you enter our website.

What do we need your data?

Partly to ensure that our website can function like it is intended. We also analyze how our site is being used by the users.

What rights do you have regarding your data?

All data is yours; we only use it with your permission. You can always contact us to learn more how we collect and use your personal data. You may also ask us to block, delete or correct any of your personal data. Contact us through support@znappu.com if you have any questions.

Analytics and third-party tools

When you use our website, we will conduct statistical analyses of your surfing behavior. This is done primarily using cookies and analytics. We keep the analysis of your surfing behavior anonymous and we will not be able to identify you from this gathered data. If you can object to this type of analysis you can avoid it by choosing not to use certain tools. information regarding this can be found below.

2. General information and mandatory information

Data protection

We are careful when we handle your personal data and do not treat this confidence lightly. Your data will be treated as confidential and in accordance to this policy and data protection regulations.

When using our services, some data will be collected. This privacy policy explains what information we collect and what we use it for. Please note that any personal information transmitted via the internet can be unlawfully obtained by other parties. We will do our best to ensure security breaches occur on our end, but Znappu cannot take responsibility for you own part.

Revocation of your consent to Znappu using your data

Much of our use of your data is only possible when you clearly express your consent. If you choose to, you may revoke this consent at any time. To do so email support@znappu.com and express your concerns. Any data processed before this request will still be legally processed.

Right to data portability

You have the right to have data which we process based on your consent. To do so email support@znappu.com and ask for it. We will provide it to you in the most feasible way.

SSL or TLS encryption

This site uses SSL or TLS encryption for the protection confidential information, such as any inquiries you send to Znappu. You will be able to learn that the connection is encrypted seeing "https://" and that the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, any data you send to us cannot be read by any third parties.

Encrypted payments on this website

If you enter into a contract which requires you to send us your payment information we will need this data to process the transaction.

Payments using common means of payment (Visa/MasterCard, direct debit) are only made through encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon in your browser line is visible. This makes sure any payment details you send cannot be read by any third parties.

Information, blocking, deletion

By law, all data is yours; we only use it with your permission. You can always contact us to learn more how we collect and use your personal data. You may also ask us to block, delete or correct any of your personal data. Contact us through support@znappu.com if you have any questions.

Opposition to promotional emails

Any contact data published at our website may not be used with regards of sending promotional and informational materials not openly requested. Znappu reserves the right to take legal action if unsolicited advertising material, such as email spam, is received.

3. Data collection on our website

Cookies

Our web pages use cookies. Cookies is not harmful and do not contain any viruses. They only help make our create a more secure, efficient, and user friendly website. Cookies are tiny text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies." They are automatically deleted after your leave our web site. Some other cookies remain in your computer until you choose to delete them. These cookies are used recognize your browser when you re-visit the site.

You can set up your own cookie policies on your own device if you want to be able to choose how you want cookies to be used. Disabling cookies completely may limit the functionality of Znappu.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use. Znappu has real use of storing cookies to make sure we can provide optimal functionality. Other cookies used to analyze surfing behavior are explained earlier in this document.

Server log files

Znappu automatically collect and store information that your browser automatically transmits to us in "server log files". These include:

  • - Browser type and browser version Operating system used
  • - Referrer URL
  • - Host name of the accessing computer Time of the server request
  • - IP address

These data will not be combined with data from other sources.

Registration on this website

You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, your registration will be rejected.

To inform you about important changes such as those within the scope of our site, terms or technical changes, we will use the email address specified during registration.

Registration with Facebook Login

You may also register using Facebook Login. This service is provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

If you decide to register with Facebook Login and click on the "Login with Facebook" buttons, you will then be automatically redirected to the Facebook platform where you can log in with your Facebook username and password. This will link your Facebook profile to our website or services. This link gives us access to your data stored on Facebook.

Including especially your Facebook:
  • - Username
  • - Profile picture
  • - Email address

This data will be used to set up, provide, and personalize your account.

For more information, see Facebook's Terms of Use and Privacy Policy. These can be found at https://www.facebook.com/about/privacy and https://www.facebook.com/legal/terms.

Registration with Google Login

You may also register using Google Login. This service is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland.

If you decide to register with Google Login and click on the "Login with Google" buttons, you will be automatically redirected to the Google platform. There you can log in with your Google email address and password. This will link your Google profile to our website or services. This link gives us access to your data stored on Google.

Including especially your Google:
  • - Username
  • - Profile picture
  • - Email address

This data will be used to set up, provide, and personalize your account.

For more information, see Google's Terms of Use and Privacy Policy. These can be found at https://policies.google.com/privacy and https://policies.google.com/terms.

Processing customer and contract data

We collect, process, and use personal data when accessing our website only to the extent required to enable you to access our service or to bill you for the same.

Collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods will stay unaffected.

Data transferred when signing up for Znappu

We transmit personally identifiable data to third parties only to fulfill the terms of your contract with us. Your data will not be shared for any other purposes unless you have given us your permission. Your data will not be shared with any third parties for advertising purposes without your expressed consent.

Google Firebase

We use Google Firebase, a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Firebase") in our website and apps. Your personal data will be processed and stored within the Member States of the European Union or in the United States. However, Google Inc. has voluntarily certified under the US-EU Privacy Shield and is committed to complying with EU privacy standards.

For more information, see Google's Terms of Use and Privacy Policy. These can be found at https://policies.google.com/privacy and https://policies.google.com/terms.

4. Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses "cookies". Cookies are stored on your computer and allows analysis of yoru use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Znappu has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP anonymization

We have activated an IP anonymization feature on this website. Your IP address will be truncated by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in rare cases, your full IP address is sent to a Google server in the US and truncated there. Google uses this information on behalf of Znappu to analyze your use of the Znappu, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for Znappu. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin

You can prevent cookies being stored by selecting the appropriate settings in your browser. We wish to inform you that doing so will possibly lead to you not being able to enjoy the full functionality of Znappu. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objecting to the collection of data

You can prevent collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Analytics and Tracking Tools.

For more information about how Google Analytics handles user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Facebook Pixel

Our website measures conversions using visitor action pixels from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").

This allows the behavior of Znappu users to be tracked after they click on a Facebook ad to reach the provider's website. This allows an analysis of the effectiveness of Facebook advertisements for statistical and market research purposes and for future optimization.

The data collected is anonymous to Znappu and we cannot use it to identify our users. The data is stored and processed by Facebook, which may lead to Facebook using your data in accordance with their own privacy policy. This will allow Facebook to display ads both on Facebook and on third-party sites. We have no control over how this data is used.

Look at Facebook's privacy policy to learn more about protecting your privacy: https://www.facebook.com/about/privacy.

Objecting to the collection of data

You can prevent the collection of your data by Facebook by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Analytics and Tracking Tools.

5. Payment service providers

PayPal

Our website accepts payments via PayPal. The provider of this service is PayPal (Europe) S.à.r.l & Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg.

If you select payment via PayPal, the payment data you provide will be supplied to PayPal. You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.

Stripe

Our website accepts payments via Stripe. All transactions from Znappu will be via Stripe. The provider of this service is Stripe, San Francisco (HQ), 510 Townsend St, San Francisco, CA United States.

If you select payment via Stripe the payment data you provide will be supplied to Stripe. You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.